Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? This page explains how to reach the Online Crypto Casino team and what you can expect once you do.

How to Reach Us

Email is the best way to contact us. We read every message that comes in and try to respond within two working days. Reach us at [email protected].

A quick note on what your message is about — a review correction, a general question, a partnership enquiry — helps us route it to the right person and get back to you faster.

What You Can Get in Touch About

• Questions about our reviews — If anything in our coverage of BetPanda, CoinCasino, Cryptorino, LuckyRollers, Hyperlucky, Winna, Thrill, BC Game, Wild.io, Vave, or any other site we cover is unclear, ask us directly.
• Corrections and updates — Crypto casinos change bonus terms, supported coins, and licensing details often. If something looks out of date, tell us — we rely on readers to help keep our pages accurate.
• Content suggestions — If there is a coin, a payout issue, or a topic like alternative casino options outside the US market that you think deserves more coverage, let us know.
• Partnership and editorial enquiries — Operators, affiliates, or industry contacts wanting to discuss a working relationship should introduce themselves and outline what they have in mind. We disclose that our rankings can involve commercial relationships, but those relationships never decide how a site is scored or ranked.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you towards further support. You can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independently of us.

What Happens After You Send a Message

A real person reads every message — we do not rely on automated replies to stand in for an answer. Our usual target is a response within two working days, though this can run longer during busy periods. If your enquiry involves a specific site, we may need a little extra time to check current terms before replying, since bonus structures, withdrawal limits, and licensing details at crypto casinos can shift without much notice.

Before You Write In: A Few Things We Can't Do

We're a review and comparison site, not an operator, and there are limits to what we can help with:

• We can't process deposits, withdrawals, or account issues — those need to go through the casino's own support team.
• We can't advise on how to bypass verification, geoblocks, or state restrictions at any operator. If a site restricts your state, that restriction applies for a reason and we won't suggest ways around it.
• We can't give tax or legal advice. Gambling winnings and crypto transactions can both carry tax obligations in the US, and the right approach depends on your personal situation — a qualified tax professional is the right person to ask, not us.
• We can't guarantee outcomes at any casino we cover, and we won't tell you a game or site is a safe bet for winning money. Every write-up on this site treats gambling as entertainment with real financial risk, including the added risk of crypto price volatility between deposit and withdrawal.

Our Commitment to Accuracy

Our reviews aim to reflect the current bonus terms, supported cryptocurrencies, licensing status, and payout behaviour of the sites we cover, verified as of {{ fact_check_date }}. Reader feedback is a genuine part of how we catch things that have moved on since our last check. If something we published affected your experience with a site — good or bad — we want to hear about it.

All the casinos discussed on this site are intended for players aged 18 or older, or 21 where a site or state sets that higher minimum — please check the specific age requirement before signing up anywhere. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is available, and it's worth remembering that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators.

Thanks for taking the time to read this far — we look forward to hearing from you.